Privacy Policy

1. Our Commitment to Anonymity

Veilo is designed to keep users anonymous from other users. Your university email address is used solely for:

• Student verification
• Authentication
• Account security & recovery
• Abuse prevention

Your email address is never displayed publicly within Veilo. Other users cannot view your email address, your real name (unless you voluntarily disclose it), your authentication records, or your internal account identifiers.

Your public identity consists only of:

• Anonymous nickname
• Selected avatar
• Gender selected during onboarding (if displayed)

2. Information We Collect

3. How We Use Information

We use the information we collect to:

• Verify student eligibility & authenticate users
• Operate the platform, deliver messages, and serve media
• Prevent spam, abuse, and investigate reports
• Enforce platform rules, improve reliability, and protect users

We do not sell personal information to advertisers or third parties.

4. How We Protect Your Information

Veilo uses industry-standard security measures including: encrypted network connections (HTTPS), secure authentication systems, access controls, database security protections, and regular security monitoring.

Only authorized personnel may access restricted account information when necessary for security, moderation, legal compliance, or technical support.

5. Anonymous Identity Separation

Veilo maintains a strict database separation between:

• Private Account Data: Email address, authentication records, and security details.
• Public Profile Data: Nickname, avatar, and public profile information.

This cryptographic and layout separation helps preserve absolute user anonymity within the platform.

6. Sharing of Information

We do not sell or rent personal information. Information may be shared only:

• With service providers necessary to operate Veilo
• When required by law
• To investigate abuse or security incidents
• To protect the rights, safety, or security of users or the platform

7. User Reports & Moderation

When users submit reports: relevant messages or content may be reviewed, moderators may investigate violations, and appropriate enforcement actions may be taken. Reported content may be retained longer when necessary for investigations.

8. Data Retention

We retain information only as long as reasonably necessary to operate the service, maintain security, investigate abuse, or comply with legal obligations. Data may be deleted, anonymized, or archived when no longer required.

9. Account Deletion

Users may request account deletion. Upon deletion, public profile information may be removed or anonymized. Authentication information may be deleted subject to security, legal, and abuse-prevention requirements. Certain records may be retained where required by law.

10. User Rights

Depending on applicable law, users may have rights to access their information, correct inaccurate information, request deletion of information, object to certain processing activities, or receive information regarding stored data. Requests may be submitted through Veilo support channels.

11. Children's Privacy

Veilo is intended for university students and is not directed toward children under the age of 18. Individuals under the applicable minimum age should not use the platform.

12. International Users

Information may be processed and stored in jurisdictions where Veilo or its service providers operate. By using Veilo, you consent to such processing where permitted by applicable law.

13. Policy Updates

We may update this Privacy Policy periodically. Updated versions will be published within the platform or on the website. Continued use of Veilo after updates become effective constitutes acceptance of the revised policy.